Monitor & Manage

IoT Network Health

Edge Direct is the IT tool for IoT networks

EdgeDirect Dashboard on Monitor

Watch our Edge Direct webinar to see a demo of the platform in action

A Unified View of Gateways, Sensors, and Shelf Labels

  • Cloud-based network management, intuitive user interface
  • Alerts when IoT devices encounter connectivity issues
  • Realtime and historical views of edge hardware performance
  • Device organization across regions and locations

Edge Direct Only Collects Network Health Data

You receive the sensor data while Rigado monitors connectivity, battery, and security


With Edge Direct You Can Manage IoT Like an IT Service

Define your organization and sites

  • Create a global organization of sites (e.g. stores), then define global and local policies that determine edge device behavior
  • Schedule and deploy updates during maintenance windows

Manage gateways and IoT containers

  • Provision IoT gateways and load Edge Connect onto WiFi APs
  • Update Edge Connect to add new sensor device recipes
  • Access logs for in-depth analysis and troubleshooting
  • Define and update network configurations and set fallback priorities across Ethernet, Wi-Fi and LTE connections

Monitor IoT sensor and shelf label health

  • Associate edge devices with specific gateways and access points
  • Use automated health issue identification and alerting to notify on important events such as a loss of connectivity or low battery
  • Retrieve status from Edge Direct using the Edge Health API

Key Feature: Site Device Manager

Provides connectivity management and routing for all devices at a site level. Edge Direct will automatically de-duplicate and optimize device data routing, including network failover, of all managed devices. Learn more about Site Device Manager

Case Study: Kimberly-Clark Professional

"Edge Direct extends all of the capabilities to our installer foreman team and makes the whole gateway/network installation process more approachable, including accurate provisioning and installation troubleshooting.”

See the Latest Edge Direct Product Updates

Rigado provides continuous updates to the Edge Direct platform, delivering new features and ensuring enterprise security and stability

Product Update: Edge Connect Metrics

Edge Direct adds detailed performance metrics for IoT Networks powered by Edge Connect, providing unparalleled visibility and insight into the health and activity of the Bluetooth network.

Product Update: Edge Health

Edge Direct adds improved visibility and reporting tools to the powerful Health detection engine for users to quickly identify and address issues with their managed Edge infrastructure.

Product Update: Edge Direct Cloud Selector

With this update, customers can now easily choose which cloud endpoint (Azure or AWS) their gateways will use to securely communicate to Edge Direct, giving further flexibility to our customers with on-site IT when deploying gateways.

Ready to bring enterprise management to your IoT solution?